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Contractor Playbook

  • Communicate availability clearly.
  • Share progress proactively, including blockers and ETA changes.
  • Do not wait to be asked for status if something changes.
  • Do not make bold architectural decisions without tech lead approval.
  • Escalate early when a change affects system boundaries, platform choices, or long-term maintenance.
  • Be proactive: identify risk early and suggest concrete fixes.
  • We value good listening: write down instructions.
  • Repeatedly asking for the same instructions is treated as inefficiency in listening and thinking.
  • The target is for leads and managers to explain something once.
  • Be fair.
  • Be effective.
  • Be humble.